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Recovery Guide
FAQ
Field notes on orders, shipping, and artifact preservation
Categories
01
Shipping
02
Returns
03
Products
04
Orders
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Section 1
Shipping
Q1
When will my order arrive?
Q2
Do you ship internationally?
Q3
How do I track my order?
Section 2
Returns
Q1
Do you accept returns?
Q2
What if my item arrives damaged?
Q3
Can I exchange for a different size?
Section 3
Products
Q1
How do your pieces fit?
Q2
What materials do you use?
Q3
How should I care for my pieces?
Section 4
Orders
Q1
What payment methods do you accept?
Q2
Can I change or cancel my order?
Q3
Do you offer gift cards?